GDPR Compliance

1. Introduction

This website is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect any information that you give us when using this site, in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

2. Data Controller

The Data Controller for this website is: Property Selling Guide Sattva Centric, Union House, 111 New Union Street, Coventry CV1 2NT Email: info@propertysellingguide.co.uk

3. What We Collect

We may collect the following data:

• Name
• Contact information (email address, phone number)
• Location details (e.g. postcode, city)
• IP address and browser/device information
• Information submitted via forms (e.g. delivery details, quote requests)

4. How We Use Your Data

We use your data to:

• Provide you with our services
• Respond to inquiries or requests
• Improve our website functionality
• Send relevant updates (if you've opted in)
• Comply with legal obligations

We never sell your data.

5. Legal Basis for Processing

We only process personal data where we have a legal basis to do so. These include:

• Consent (you gave us permission)
• Contractual necessity (to fulfil a service or order)
• Legal obligation (e.g. record-keeping)
• Legitimate interest (e.g. site security, fraud prevention)

6. How Long We Keep Your Data

We only keep your data as long as necessary for the purpose it was collected, or as long as legally required.

7. Your Rights

You have the right to:

• Access the data we hold about you
• Correct or update your information
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (UK) or your local data authority (EU)

To exercise your rights, please contact us at [your@email.com].

8. Cookies

We use cookies to enhance user experience and analyse website traffic. You will be asked to accept or decline cookies upon your first visit.

9. Data Security

We take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.

10. Third Parties

We may share your data with trusted third parties (e.g. delivery partners, payment processors) only when necessary to provide services. All third parties are required to comply with data protection laws.

11. Changes to This Policy

We may update this policy from time to time. You are advised to review this page regularly. Continued use of the site constitutes acceptance of any changes.